» HUMAN RIGHTS

We are committed to respecting and promoting the human rights of all our employees and the communities in which we operate, in accordance with the United Nations Guiding Principles on Business and Human Rights.

We have internal policies and processes in place to guarantee our adherence to the Voluntary Principles on Security and Human Rights (VPSHR).

The Transportation Division has a credentialing program with a social rate targeting indigenous populations.

KNOW

OUR PRIORITY
AREAS

HUMAN RIGHTS

At Grupo México, we respect and promote the human rights of all our personnel, our neighbor communities and our suppliers and contractors, in adherence of the legal framework in the countries where we operate.

We are committed to establishing due diligence processes with 4 main groups to identify, prevent, mitigate and, where necessary, remediate potentially adverse impacts on human rights at all our operations.

Our due diligence processes focuses in 4 main groups:

Communities

Personnel

Suppliers

Security officers

For more information, see Management Approach

OUR COMMITMENTS:

Respect and promote human rights in adherence of the United Nations Universal Declaration on Human Rights.
Respect the basic labor principles and rights, in adherence of International Labor Organization (ILO) conventions.
Promote gender equality and zero tolerance for any form of discrimination.
Protect the right to health of our employees.

Have mechanisms in place that easily accessed and confidential, to receive and address concerns.
Provide human rights training for our personnel.
Respect the rights of indigenous peoples.
Have institutional mechanisms in place that support due diligence in human rights.

Highlights

sites

Our Community Care Service is currently operating at 25 sites in the Mining and Infrastructure Divisions in Mexico, Peru and the United States.

GPTW

For the second year in a row, our Processing Plant (METCO) received “Great Place to Work” certification in 2023.

codes

We have two codes of conduct for suppliers, one at the Grupo México level and a second for our Mining Division, both of which include human rights and ESG.

+9,400

employees in our three divisions received human rights training in 2023.

Related policies and codes

Our management in relation to this area is guided by:

Human Rights Policy Statement

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Policy on Diversity, Inclusion and Non-Discrimination

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Code of Ethics and Company Behaviour

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POLICY OF RESPECT FOR THE RIGHTS OF INDIGENOUS PEOPLES AND COMMUNITIES

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General Policy for Sustainable Development

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Code of Conduct for Business Partners

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Code of Conduct for Suppliers, Contractors and Relevant Business Partners

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For further information, please refer to the ESG Policies section.

MANAGEMENT APPROACH

Grupo México

Organizational Management

Human Rights Due Diligence Process

As part of our commitment to the United Nations Guiding Principles on Business and Human Rights, we have established comprehensive human rights due diligence processes to identify, prevent, mitigate, and, when necessary, remedy potential adverse impacts on our employees and local communities.

The due diligence methodology is applied consistently to four key stakeholder groups: local communities, company personnel, suppliers, and security providers. This approach is strengthened through participatory social diagnostics, where both men and women participate on equal terms which help identify and prioritize human rights risks specific to each operational context. These diagnostics are the basis of the Social Management Plans, which includes project designed specifically for women.

We maintain an open and permanent grievance mechanism through our Support and Attention Center (SAC), which serves as a two-way communication channel between the company and surrounding communities. This platform allows individuals to raise concerns, particularly those related to human rights, ensuring timely, confidential, and effective resolution.

Furthermore, we uphold strict policies and procedures to eliminate any risk of child labor, forced labor, human trafficking, or violations of freedom of association and collective bargaining. These policies are enforced across all operations and are aligned with applicable national regulations. In addition, Grupo México endorses and implements the Children’s Rights and Business Principles, developed by UNICEF, the UN Global Compact, and Save the Children, to ensure that business activities do not negatively affect children or vulnerable groups.

Our human rights management, through due diligence processes, focuses on 4 main groups:

Communities

Mining and Infrastructure Divisions: we apply a human rights due diligence process in the communities where we operate during all phases of our projects: exploration, construction, operation and closure. We rely on our participative social diagnostics, management plans and our Community Care Service in these processes.
Transportation Division: we have specific mechanisms in place for indigenous communities and peoples and for migrant populations and communities.

Personnel

Mining and Infrastructure Divisions: every two years, we conduct an Opinion Survey and the Psychosocial Risk Factors at Work survey to both determine the level of satisfaction and to hear the opinions of our employees on various aspects (some related to human rights), and to identify, analyze and prevent psychosocial risks and to promote a favorable organizational environment in the workplace.
Transportation Division: we conduct workplace climate surveys and have a comprehensive reporting system in place.

Suppliers

We have two Codes of Conduct for Business Partners, mandatory for our three divisions. We conduct routine visits where we talk with employees of our contractors to confirm compliance with this Code.
Our Reporting Line is available to all employees of our suppliers, whereby they can report any human rights violations.

Security Officers

Our Mining and Infrastructure Divisions comply with the Voluntary Principles on Security and Human Rights.
We apply a due diligence process for contracting private security companies and we verify that these security officers receive regular human rights training.
Our contracts contain clauses that promote respect for human rights and establish frameworks for action at our facilities.

Corporate goals & targets

Human rights related corporate goals

The goal has been met

In progress

Slight deviation from course

The goal has not been met

2023

Implement a mechanism for external stakeholders near our Mining and Infrastructure division sites to submit grievances.

Due diligence process for critical suppliers, including ESG criteria. (Infrastructure)

2025

Infrastructure: Human rights training for at least 90% of personnel.

Follow our annual progress in Corporate Sustainable Goals.

Key indicators

Mining

Communities

100%

of our social diagnostics have been updated

Communities

590

cases received by our Community Care Service, with an average response time of 4 days

Personnel

8,421

employees received human rights training

Personnel

6th place

awarded to our Processing Plant (METCO) in Sonora, making us one of the best places to work for women in Mexico in 2023 (Great Place to Work)

Security Officers

reports from our neighbor communities of human rights violations committed by private security officers contracted by the company

Infrastructure

Communities

100%

of our social diagnostics have been updated

Communities

cases received by our Community Care Service, with an average response time of 4 days

Personnel

1,045

employees received human rights training

Personnel

GPTW

all companies in the Infrastructure Division have been certified as Great Place to Work

Transportation

Personnel

1,588

new hires received human rights training

Evaluation

We use the following instruments for each component of our due diligence processes:

Communities

Personnel

Suppliers

Security officers

Communities

• Participative social diagnostics: tool that helps us to proactively identify potential risks of negative impacts on the human rights of our communities and to implement the corresponding measures.

• Management plans: where we define measures to prevent, mitigate or remediate any potentially negative effect, and also to maximize the positive impacts.

• Community Care Service (CCS): mechanism for open communication between the community and Grupo México, which informs us of any grievances or concerns from the community involving their human rights.

• Indigenous peoples and communities*: direct channels of communication at our stations and at the regional offices of the Department of Tourism through collaboration mechanisms established with the Chihuahua State Commission on Indigenous Peoples (in Spanish, COEPI).

• Communities*: direct and ongoing interaction with social actors and local authorities through interpersonal communication tools, and impact assessments in the case of infrastructure works. The main initiatives in this area are Dr. Vagón, The Health Train, and Mexicanos Sembrando.

• Migrant populations*: coordination with Mexican authorities, including the Ministry of Internal Affairs, the Mexican Immigration Office, and the Railroad Regulatory Agency, to prevent accidents involving migrants and to ensure the Mexican Immigration Office interacts directly with the migrants.

*applicable only in our Transportation Division.

Personnel

• Workplace climate surveys: to determine the level of satisfaction and to hear the opinions of our employees on various aspects, including topics related to human rights. In the Mining Division, we have added perspectives on diversity, equity and inclusivity to inform our efforts to improve inclusivity.

• Reporting Line: essential component of our due diligence process in our three divisions, providing a mechanism for Grupo México personnel and suppliers to immediately communicate any violation of their human rights and to receive a report on how their grievance was addressed.

Suppliers

For more information on our supplier screening and monitoring processes, see Supply Chain.

Security officers

• Public Security Officers: we identify risks or threats that would require attention and define action plans to protect both people and facilities, producing regular reports with information from the security, legal and environment departments to establish preventive measures and actions.

We interact with local police forces to ensure the safety of our employees and to protect the assets of the Mining Division (only in Peru).

• Private Security Officers: in terms of private security, these officers operate only within the property limits at our Mining and Infrastructure division operations to protect our personnel and the operations, and have no contact with the community, which eliminates the risk of potential human rights violations.

Our due diligence processes and mechanisms are held to the following regulatory frameworks:

INTERNATIONAL

MEXICO

United Nations Universal Declaration on Human Rights
International Labor Organization (ILO) conventions 29, 87, 89, 100, 105, 111, 138, 169 and 182
United Nations Declaration on the Rights of Indigenous Peoples
United Nations Guiding Principles on Business and Human Rights
Voluntary Principles on Security and Human Rights and the Organization for Economic Cooperation and Development (OECD) Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas

Social Impact Assessment methodology provided by the Ministry of Energy (SENER) for energy sector projects

Mexico is a natural route for migration flows to the United States. Migrants who ride freight trains as a means of transportation put their safety at risk, as the physical and operating conditions of the freight cars are not designed to transport passengers. This is particularly relevant for our operations in central and southern Mexico, as well as near interchange points on the US-Mexico border.

Contemporary

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Ferromex expresses its deepest condolences and unwavering solidarity with the families of those who lost their lives in today’s tragic incident, as well as with the individuals affected and the community of Irapuato. Specialized personnel have been deployed to the site to provide immediate assistance to those involved, and to conduct a thorough review of […]

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